FAQ
For the pre-orders, we expect to deliver the first bikes in the Netherlands in May 2023. For new orders we have a delivery time of 12 weeks. In Belgium, the expected delivery of the first bikes is in Q4 2023.
Yes, we are working with our partners to offer both Roetz Life Memberships and employee bike lease. We expect to go live with this in April 2023. We will update our website when these options are available. If you have any questions in the mean time, please send us an e-mail: support@roetz.life
Buying the Life e-bike means that you have full ownership of the bike. But for service, you can subscribe to our service programme. In our current offer, you get the first year of service for free. This means that all maintenance and service will be done by us, in case something is wrong with the bike. After the first year, you can decide if you want to keep the subscription, or wish to continue riding without.